Frequently Asked Questions
How do Affiliated Artists get compensated for use of their work?
TurningArt will always advocate for the artists we work with. We want to be sure that artists are fairly compensated every time someone has a chance to experience their work. Artists receive 60% of the revenue whenever a client purchases an existing original artwork. If the piece is installed under a lease contract, for a one year period, the artist receives 25% of the retail purchase price to be paid in monthly installments throughout the year. For an install period for other than one year, the monthly payments will be pro-rated appropriately. The artist is responsible for pricing their own work and should keep in mind that TurningArt takes a 40% commission from the sale of an original. TurningArt doesn’t ask for exclusivity on the pieces shown on TurningArt, but we do require that the prices listed on TurningArt and the prices listed elsewhere be the same. For commissions, TurningArt and the artist will agree on the fee the artist will be paid at the start of the custom project. This fee and other project details will be outlined in a contract.
How and when are artists paid?
Artists are paid via bill.com on the 15th of every month. Earnings are paid the month following the earning issue date. For example, if an earning is issued to the artist's TurningArt account in October, the earning will be paid out with the November 15th payment cycle. TurningArt distributes artist earnings as soon as an artist has accrued at least $50. Artists may select to be paid via mailed check or direct deposit.
Who maintains copyright of the work while it’s on TurningArt?
The artist always maintains copyright of the work they create. Under the Affiliated Artist Agreement, TurningArt has permission to use your images in our client proposals and marketing materials. The images will always be credited to the artist.
In the event of the sale of an original, who pays for shipping?
In most cases shipping will be covered by the client and negotiated during the sales process. In all other instances TurningArt will cover up to $150 in shipping costs. Typically, the artist takes care of packing and shipping the work as TurningArt trusts that the artist knows best how it should be transported. For sales through the TurningArt advisory, the artist is asked to submit receipts for packing and shipping to TurningArt to be processed for reimbursement. For sales through eCommerce platforms, the artist should include the cost of packing in the price of the artwork as the cost of shipping will be covered by the buyer but packing will be the responsibility of the artist. If you have very large, or heavy work, or if you’re particular about how it’s packed and shipped, we strongly recommend that you include this information in the piece details submitted through your Artist Dashboard so these costs can be included in the client contract and approved for reimbursement.
Can I show my work in gallery shows or on my own website while it’s on TurningArt?
Absolutely, TurningArt is a company of artists and and we are always going to advocate for you and your work. We won’t place restrictions on where you can show your work like a gallery might. We just ask that you let us know as soon as you sell one of the pieces you have listed on TurningArt so that we don’t keep trying to sell a piece that’s no longer available. We also require that you keep the price listed on TurningArt consistent with the price of the piece through other venues.
How does leasing work?
If a client is interested in leasing your artwork, we will be in touch to confirm the pricing and details about the work listed in our catalog are still up to date. Once this information is confirmed and the client makes final selections, we’ll work with you to coordinate logistics. Depending on what is necessary for the contract, TurningArt will arrange pick up/shipping/delivery to the installation site. TurningArt’s art handlers will take care of all of the installation. At the end of the contracted lease period, TurningArt will take care of deinstall and be in touch again to find out where you’d like us to return your piece. Sometimes at the end of these lease periods, clients have fallen in love with the work, can’t bear the idea of parting with it, and ask if they can purchase the piece. In this case, we will be in touch to ask if you’re interested in selling the installed piece or if it’s otherwise spoken for and needs to be returned.
How often should I update my profile?
The more up to date your profile, the better we can do at selling your work. Whenever you have news to share (a new exhibition to list, a recently completed project that’s just sold, a new piece you have in your studio that’s finished and ready to sell) please update this and submit on your Artist Dashboard! Typically, it is a good idea to check in and update your TurningArt account every two months.
Do you insure the pieces? Yes, TurningArt insures all of the artwork that we install. We will take care of all of this and make sure that all you need to do is provide the artwork. The artist is responsible for insuring artwork in transit if they are responsible for coordinated shipping.
How long do I have to make a commission?
It depends on the project. Each commission is handled on a case by case basis. The production time will be negotiated, agreed upon, and included in the commission agreement at the beginning of the project process.
What if my piece needs to be framed?
We’ve got it covered. TurningArt will coordinate framing and cover all costs incurred. If your piece is framed to be installed on lease, we will return the artwork to you framed when the contract ends.
How do I update my profile?
Login to your TurningArt account and click ‘Artist Dashboard’ at the top right corner of the page. Once on your Dashboard, you may update your profile information by clicking ‘Edit Profile’ to the right of your name at the top of the page. You’ll be prompted to a page to enter and submit any updates you’d like to make to your profile.
My prices have changed, how do I update my piece information?
To update piece information, scroll down to your ‘Available Inventory’ on your Artist Dashboard and click ‘Edit Piece Info’ to update pricing and any other information listed about that piece.
I sold a piece that’s listed as available on my profile, how do I update this information?
Congrats on the sale! If a piece listed under your Available Inventory becomes unavailable, you may move it to the past project section of your Artist Dashboard. Scroll down to ‘Available Inventory’, check the box on the far right of the title you'd like to update, and then click "Move to Past Projects" at the top of the Pieces section. This will mark the piece as not available in our catalog but it still may be pulled into commission proposals as an example of past work. To remove the piece from your portfolio on TurningArt, click ‘Disable’ to the far right of the now unavailable piece title and it will no longer be searchable in the TurningArt catalog.
Okay, great! What do you need from me?
It’s easy. You can submit an application by navigating to our artist page. Within a couple of days, we’ll get back to you with instructions on how to submit the content we need to get you set up. We’re excited to see your work!
My question isn’t answered here. Where can I send my question? If your question isn’t answered above, you can contact us at email@example.com.